Please note, your email may be ignored if it’s already answered in the FAQ or here.

Inquiries for restocks are generally the following

Vials: Probably yes, timeframe is usually a few weeks. Undec we’re less sure.
Capsule products: They will likely be restocked, when we don’t know. We can not hold them for you
Sprays, trochees, sublingual: Probably within ~1-2 weeks.

Before submitting a support request: Please read the FAQ. If something is wrong with your package or you haven’t gotten it, read the Tracking/Reship Policy. If you are having issues buying or sending crypto to us, read the Payment Guide.

If you did not get a confirmation of your order via email within a day of placing your order, reach out ASAP since your order was likely cancelled.

Please read the FAQ before contacting us

Please wait 7 days before contacting us about orders which have not received a tracking email.

Please read the FAQ before contacting us

We aim to respond to support inquiries within 7 business days. If you did not get a response from us, please check your spam. When you receive a response, please respond to the email instead of creating a new ticket

Please read the FAQ before contacting us.