For post sale concerns such as shipping, tracking, and refunds, please see our Tracking/Reships Page.

Where do you ship?

We offer products which ship US domestic as well as products which ship internationally. See the US and International sections of our store for product selections.

Shipping Times

We ship product out at least once a week, typically three times a week. Your order may be split into multiple separate packages if you order multiple products, you’ll be emailed tracking for all of them. All shipping operations are done manually, please be patient with us.

Store Schedule

We accept orders 24/7, however if we reach extreme demand the limit on daily orders resets at midnight eastern time. If we are going on break it will be announced ahead of time and any orders submitted before break will be shipped out before then.

Dosing

We provide limited instructions for use on each product page.

For regular injectable products, we encourage you to check other resources such as HRT Cafe as dosing is a complicated subject.

You should always get blood work after starting HRT, changing your dosing, and 1-2 times per year to ensure your levels are in the correct ranges, as guidelines cannot predict exact dosing for everyone.

Safety

No homebrewer can offer the same assurances of consistency as you would get from medications which are made by pharma companies.

We third party test the active ingredients for all products we sell. For injectable products, we meet or exceed established community best practices, which include third-party testing the finished product, dust control with a laminar flow hood,0.22 micron filtration of product, and terminal sterilization of finished vials.

If you receive a product which you believe is defective in some way or unsafe, please let us know and we’ll investigate the issue and provide a replacement if there is a problem.